Innovation through Applied Research
We know most organizations in Australia have a vision both to consistently deliver efficient and effective services across all areas and to achieve optimum business outcomes. Our research tells us that successful organizations adopt sustainable continuous improvement practices by:
- Leadership focus - Developing and deploying strong leaders at all levels
- Growing capability - Developing the talent and skills of key people in the business and enabling a workforce that is well versed and competent in all facets of continuous improvement
- Fresh thinking - Applying innovative solutions using the team and listening to voices of the customer and the business
- Data quality - Ensuring high quality data is collected, made accessible and linked across all IT platforms, leading to good management information, then driving deep understanding and excellent decision making
- Technology integration - Integrating rapidly changing technology across all platforms and overlaying the latest technology with smart exploratory statistical analysis
- Robust frameworks - Creating advanced operational, strategic and governance focused frameworks that uncover the trends of the future as well as learning from the performance of the past
- Professional thinking - Professionally managing the business to build trust, teamwork and long-term success
- Change resilience - Being ready to embrace continual, significant change to ensure legacy systems and processes are upgraded easily and behaviours that do not serve the organisation are identified and changed to a culture that includes high performing teams and an open and trusting communication flow.
