About Lean Sigma Institute

Innovation through Applied Research

We know most organizations in Australia have a vision both to consistently deliver efficient and effective services across all areas and to achieve optimum business outcomes. Our research tells us that successful organizations adopt sustainable continuous improvement practices by:

• Leadership focus - Developing and deploying strong leaders at all levels
• Growing capability - Developing the talent and skills of key people in the business and enabling a workforce that is well versed and competent in all facets of continuous improvement
• Fresh thinking - Applying innovative solutions using the team and listening to voices of the customer and the business
• Data quality - Ensuring high quality data is collected, made accessible and linked across all IT platforms, leading to good management information, then driving deep understanding and excellent decision making
• Technology integration - Integrating rapidly changing technology across all platforms and overlaying the latest technology with smart exploratory statistical analysis
• Robust frameworks - Creating advanced operational, strategic and governance focused frameworks that uncover the trends of the future as well as learning from the performance of the past
• Professional thinking - Professionally managing the business to build trust, teamwork and long-term success
• Change resilience - Being ready to embrace continual, significant change to ensure legacy systems and processes are upgraded easily and behaviours that do not serve the organisation are identified and changed to a culture that includes high performing teams and an open and trusting communication flow.

Experienced and Qualified Mentors, Facilitators, Consultants and Trainers.

We Assist Organizations Achieve World Class Levels of Operational Performance.

Broad-based Training

LSI provides the whole range of improvement support, consulting, training and facilitation, to for the personnel in your organisation.

For the potential “Change Drivers” in your organisation we provide advanced improvement skills training in Lean Six Sigma to Master Black, Black, Green and Yellow Belt levels to achieve internationally recognized registration as Professional Practitioners. Included now are qualifications for Lean Practitioner, Lean Leader and Lean Expert.

However, training is not sufficient for an organization to actually achieve World Class levels of performance. There are often internal barriers and limitations that hinder organisations, making them “under-achievers”. Training and education needs to be carried out within a context of monitored performance that can identify these barriers and deal with them. See A Model for Strategic Implementation of Continual Improvement.

Our background as practitioners, managers and consultants assists us in the role as trainers and facilitators of performance improvement in your organization.

Benefits for the Participants

Successful trainees gain nationally recognized Certificates of competence based on demonstrating their ability to achieve improvement in the workplace.

Benefits for the Organisation

Improvement projects that deliver bottom line value and a skilled, motivated, World Class workforce.

Our approach

Our approach is based on an understanding of your operation so that not only does the training suit your needs but it achieves real improvement benefits and establishes a base for continual improvement into the future.

Our Vision

Long term sustainability for our customers

Our Record

We have developed and delivered training to many tens of businesses and over several thousand individuals in Australia and overseas.

Building Competencies Personally and for the Organisation creates harmony and a common interest in achieving sustainable outcomes that impact all stakeholders.

What We Do

Lean Six Sigma Training

Continuous Improvement Consulting

Academic Course Design and Facilitation

Strategy - Design Thinking, Acquisition, Sourcing, 

Why Partner With Lean Sigma Institute

Experience  in facilitating change across many disciplines

Specialists in making improvements stick across all industry sectors

Knowledge that benefits your Projects will cover your investment many times over.

Work with the Board, middle management and operator level for consistency.

Why Choose Lean Sigma Institute as your partner in continuous improvement?

Our trainers have 20+ years of experience as managers and consultants to companies of all sizes in manufacturing and service.

Our trainers all have 20+ years of experience in improving businesses as managers and consultants as well as being expert facilitators and trainers. We have worked with a great many companies in a wide range of industries (see Clients in our website).

Our unique approach integrating government funded Certificate Training with the Lean Six Sigma methodology.

The Certificate program is made up of a number of Units of competence. These are often taught as isolated pieces of knowledge that may or may not be seen by the participants as relevant to their particular operational problems. Our approach integrates these units as tools in the overall project management model, the Lean Six Sigma DMAIC methodology (Define – Measure – Analyse – Improve – Control).

This gives you a number of advantages.

Trainees learn a project methodology that they can apply in projects large and small.

It has a number of benefits.

It emphasizes basing decisions on data, a core principle in both Lean Six Sigma and ISO Quality Management Systems.

It emphasizes making improvement sustainable, as in the Control phase in a Lean Six Sigma project.

Everyone learns a common language of improvement.

The training establishes a shared way of speaking about improvement and improvement projects that is understood by all management and staff. This helps you build a common culture of continuous improvement and encourages people to be involved.

Our training programs link management and staff in a strategy to develop a continuous improvement culture.

Successfully establishing a culture of sustainable continuous improvement involves people at all levels of the organisation. We prefer it when managers are involved. It promotes a sense of community and means that everyone absorbs a common language for improvement.

Project examples – Re-organising paperwork in an import / export process reduced working capital by $500,000; 50% improvement in productivity of a bottling line; Improved reliability in an inspection process created potential savings of $1m+.

See Pathways to Sustainable Continuous Improvement.

We provide advanced statistical and quality training for managers and leaders that builds on the training to develop competence to carry out major improvements

Lean Sigma Institute principals have been providing advanced training in Lean Six Sigma at Green and Black Belt levels for 10 years. We also offer services in statistical consulting, and Black Belt for hire to help deal with problems where especially advanced knowledge and skills are needed.

As stated above, we also integrate advanced training in Lean Six Sigma to the managers and leaders of your organisation with the national certificate training programs for staff.

Our principals are all experienced in quality management and are certified quality management systems auditors with experience in designing and building these systems for small and large companies.

We assist you in building an improvement infra-structure to manage your journey to world class performance

Lean Sigma Institute has experience from world’s best companies such as Dow Chemical, in establishing the infrastructure for identifying and managing improvement across the business.

Continuous improvement needs to be integrated into an organisation’s systems and planning structures so that it becomes part of the way the company functions, day to day. Continuous improvement should have targets and goals set for it just like any other aspect of the business. In a healthy organisation, there will always be more ideas than the organisation can follow up at one time. This means that structures are needed for choosing which ideas to focus on that will be most beneficial and support the overall strategy. Building effective systems and procedures for this should not be left to chance but be planned and be adapted to the organisation’s situation.

Our approach to training and developing a continuous improvement culture is based on the latest research.

The principals in Lean Sigma are involved in research at the highest level, in the how to apply Lean Six Sigma in organisations and in how to train people in it. We use leading edge training material. Together they have published several books and papers in management systems and continuous improvement. See profiles

Contact Lean Sigma Insitute for a free discussion

Companies We Have Worked For

Energy & Utilities

• Jemena
• Shell Lubricants (Australia)
• ActewAGL – Water Div.
• Mascot International
• Brisbane Water

Public Sector

• Attorney General’s Department
• Logan City Council
• Veteran's Affairs

Pharmaceuticals & Food

• THINK Pharmacies
• MPS
• Heinz 
• Scotchman’s Hill Winery
• Edlyn Foods
• Davies Bakery
• Fosters

Auto Industry

• PPG
• Air Radiators
• Volvo Trucks
• AA Gaskets
• Sneddon & Kingston Plastics
• Dolphin Products
• Melba Industries
• Hook Plastics
• FTP
• PRP Industries
• Purgon Engineering

Metals Industry

• Alcoa
• One Steel
• Smorgon Steel Sheet Metal Supplies
• Fielders
• Thornton Engineering
• NDA
• Atex Steel
• Britex
• Nida Engineering
• Bradken
• LaserPlus

Health

• EML
• Bioskills
• Southern Dental Industries (SDI)

Education

• Kangan Batman TAFE
• Gordon Institute of TAFE
• Swinburn TAFE
• RMIT University
• Monash University
• Northern Territory University
• Skillup Australia
• ITS

IT& Communications

• IBM
• InfoTrak

Project / Engineering

• ICT
• Centreline Automation
• Pinches Industries
• Magnetic Autocontrol

Finance

• Computershare
• Calliden Insurance
• Banking and Financial Services Ombudsman
• Cuscal
• ESSSuper

Service

• Australia Post
• Smartfleet
• Ilford Imaging
• RACV
• BAE Systems
• Yardmark
• Dreamhaven Glass
• Hilustre
• Multicoat
• Wyncorp
• Geelong Galvanising

Manufacturing

• Dow Chemicals
• 3M
• PPG
• LyondellBasell Australia (Polypropylene)
• CIBA Specialty Chemicals
• M Brobribb (Battery Chargers & CP Equipment)
• Godfrey Hirst (Carpets)
• Unique Modular Buildings
• Kelly & Windsor
• IXL
• Australian Vinyls
• Wentworth Furniture
• Paton Industries
• Nicolas Dattner Furniture
• SNF
• CMTP
• GlassMetal Industries
• Megabolt
• Swade-SIR (Machinery)
• Burn Brite Lights
• Draffin Engineering
• Marshall Pines
• RAPP Australia
• Care Essentials
• EMU Boots
• Worthington Industries
• William Brooks Printing
• Ardex Australia
• Windsor Caravans
• Ormiston Rubber
• Altro Engineering
• Kinetic Engineering
• Heldon Products
• Enzie Stairs

Roger is a highly qualified and experienced senior quality and risk management professional with extensive and broad-based experience in manufacturing, commercial services, management and education.

His background in the application of various quality improvement methodologies including Lean Six Sigma, business re-engineering and total quality management to make significant gains for organizations is complimented well with his academic and empirical research experience in these same methodologies.

He is a results driven professional with strong influencing, coaching, training and organizational change management abilities.

Roger has held a range of corporate management roles in manufacturing, and commercial service organisations including PPG Industries Australia, ICI Australia, Dulux and Sedgwick James Insurance Brokers and Risk Management Consultants and education roles at Swinburne and Monash Universities.

Roger has also been involved in coaching and mentoring of others in personal growth work including facilitating a men's group in Melbourne.

Roger has project managed many large improvement projects including

• Strategic skills training and managing improvement projects involving 600 personnel from a large business services organisation over 14 months
• Business improvement projects across a number of industry sectors resulting in significant dollar savings and other performance impacts like customer and employee satisfaction

Qualifications

• Doctor of Business Administration, Monash University, Vic.
• Masters of Science in Applied Statistics, Melbourne University, Vic.
• Bachelor of Applied Science - Operations Research & Econometrics, RMIT University
• Lean Six Sigma Master Black Belt
• Qualified Systems auditor for TS16949, ISO9001/2000 and ISO14000
• Chartered Statistician and Fellow – Royal Statistical Society UK
• Certificate IV in Training & Assessment, MCI
• Certificate IV in Competetive Manufacturing, Swinburne University of Technology

Steve is a skilled strategist in dealing with stakeholders and clients, at providing insightful leadership that has enabled rapid growth of companies, especially in unstructured environments with P&L responsibility. This expertise over many years underpins an in depth knowledge of people, process, systems, technology, intertwined with talent and being business savvy.

Steve's experience in strategy, has led to understanding that a business' competitive advantage is in data quality; a process of data analysis leading to facts, and data synthesis leading to insights.

Steve is also Certified as a Business Architect through disciplines in TOGAF 9.1, with complementary training in Human Centred Design through Design for Six Sigma, thus driving organisational strategy to operational excellence.

Skills

• Policy Governance around Business Master Data
• Business Strategy, Business Frameworks and Process Optimisation
• Culture and Continuous Improvement around Customer Centric solutions
• Experiential Thinking around Human Centred Business Design
• Mentor to Start-up ventures

Steve's focus is capturing an organisation's value, to help drive customer centric business solutions around B2B and Community. Steve's portfolio also includes Master Data Governance around data obsolescence, and data forensics (data stickiness), as complementary to change and culture optimisation.

Martin is passionate about holistic improvement and has been leading cross-functional process improvement teams for over 25 years in automotive, electronics, whisky, nuclear power, aerospace, medical devices and IT sectors.

He is experienced in improvement of all end-to-end processes: R&D, new product development, manufacturing, supply chain and other essential functions (finance, HR, sales and marketing, legal).

He is a Chartered Statistician and Chartered Scientist and has worked for brand name companies in various leadership roles and at board level in the UK and EMEA.

Specialties:

• Systems Thinking
• Process Excellence
• 4^th Generation Management
• Policy Deployment
• Statistical Thinking
• Lean Six Sigma
• New Leadership Competencies
• Advanced Quality Planning
• New Product Development
• Supplier Development
• Development and delivery of Continuous Improvement Training Programmes.

David is a uniquely qualified management consultant, adviser, trainer and executive coach with more than 25 years’ experience in corporate governance, risk management, ethics and business process design and assurance.

He is a former long-term Chief Audit Executive of Australia’s most respected company where he transformed the internal audit service into a strategically relevant value adding team of trusted advisors for the business. David displays exceptional communication and leadership skills and has significant insight into human behaviour and personal mastery, gained both as a people leader and developer in the workplace and as a long term Men’s Program leader, executive coach and mentor.

He has a unique education profile which includes a Master’s Degree in Technology and an Accounting degree, he is certified in Neuro Linguistic Programming and Breathwork, is a graduate of the Australian Institute of Company Directors, a Fellow of CPA Australia and a Certified Information System Auditor. David uses his diverse capability set to bring great insight into his management consulting assignments and in delivering outcomes for his clients.

Project Health Checks:  The Project Health Check approach delivers targeted feedback and advice and a rapid diagnosis of the relative 'health' of your strategic project execution activities. Our proven Project Health Check methodology works by allowing you to validate your projects vital signs to ensure that you have a current view of your projects key performance indicators.  A key outcome is summary of stakeholder engagement/confidence levels enabling timely and effective course correction (where necessary) enhancing confidence and maximising your success profile.

MPS is a Lean Sigma Institute Client

Jemena is a Lean Sigma Institute Client

IBM is a Lean Sigma Institute Client

Dow Chemicals Lean Sigma Institute Client

CIBA Chemicals Lean Sigma Institute Client