About Lean Sigma Institute

Lean Sigma Institute Credentials - Six Sigma Training, CI Consulting

Innovation through Applied Research

We know most organizations in Australia have a vision both to consistently deliver efficient and effective services across all areas and to achieve optimum business outcomes. Our research tells us that successful organizations adopt sustainable continuous improvement practices by:

  • Leadership focus - Developing and deploying strong leaders at all levels
  • Growing capability - Developing the talent and skills of key people in the business and enabling a workforce that is well versed and competent in all facets of continuous improvement
  • Fresh thinking - Applying innovative solutions using the team and listening to voices of the customer and the business
  • Data quality - Ensuring high quality data is collected, made accessible and linked across all IT platforms, leading to good management information, then driving deep understanding and excellent decision making
  • Technology integration - Integrating rapidly changing technology across all platforms and overlaying the latest technology with smart exploratory statistical analysis
  • Robust frameworks - Creating advanced operational, strategic and governance focused frameworks that uncover the trends of the future as well as learning from the performance of the past
  • Professional thinking - Professionally managing the business to build trust, teamwork and long-term success
  • Change resilience - Being ready to embrace continual, significant change to ensure legacy systems and processes are upgraded easily and behaviours that do not serve the organisation are identified and changed to a culture that includes high performing teams and an open and trusting communication flow.
See More Lean Sigma Institute Credentials

Who We Are

Experienced and Qualified Mentors, Facilitators, Consultants and Trainers.

We Assist Organizations Achieve World Class Levels of Operational Performance.

Broad-based Training

LSI provides the whole range of improvement support, consulting, training and facilitation, to for the personnel in your organisation.

For the potential “Change Drivers” in your organisation we provide advanced improvement skills training in Lean Six Sigma to Master Black, Black, Green and Yellow Belt levels to achieve internationally recognized registration as Professional Practitioners. Included now are qualifications for Lean Practitioner, Lean Leader and Lean Expert.

However, training is not sufficient for an organization to actually achieve World Class levels of performance. There are often internal barriers and limitations that hinder organisations, making them “under-achievers”. Training and education needs to be carried out within a context of monitored performance that can identify these barriers and deal with them. See A Model for Strategic Implementation of Continual Improvement.

Our background as practitioners, managers and consultants assists us in the role as trainers and facilitators of performance improvement in your organization.

Benefits for the Participants

Successful trainees gain nationally recognized Certificates of competence based on demonstrating their ability to achieve improvement in the workplace.

Benefits for the Organisation

Improvement projects that deliver bottom line value and a skilled, motivated, World Class workforce.

Our approach

Our approach is based on an understanding of your operation so that not only does the training suit your needs but it achieves real improvement benefits and establishes a base for continual improvement into the future.

Our Vision

Long term sustainability for our customers

Our Record

We have developed and delivered training to many tens of businesses and over several thousand individuals in Australia and overseas.

Lean Six Sigma

Building Competencies Personally and for the Organisation creates harmony and a common interest in achieving sustainable outcomes that impact all stakeholders.

What We Do

Lean Six Sigma Training

Continuous Improvement Consulting

Academic Course Design and Facilitation

Strategy - Design Thinking, Acquisition, Sourcing, 


Why Partner With Lean Sigma Institute

Experience  in facilitating change across many disciplines

Specialists in making improvements stick across all industry sectors

Knowledge that benefits your Projects will cover your investment many times over.

Work with the Board, middle management and operator level for consistency.

Key reasons for choosing LSI

Why Choose Lean Sigma Institute as your partner in continuous improvement?

Our trainers have 20+ years of experience as managers and consultants to companies of all sizes in manufacturing and service.

Our trainers all have 20+ years of experience in improving businesses as managers and consultants as well as being expert facilitators and trainers. We have worked with a great many companies in a wide range of industries (see Clients in our website).

Our unique approach integrating government funded Certificate Training with the Lean Six Sigma methodology.

The Certificate program is made up of a number of Units of competence. These are often taught as isolated pieces of knowledge that may or may not be seen by the participants as relevant to their particular operational problems. Our approach integrates these units as tools in the overall project management model, the Lean Six Sigma DMAIC methodology (Define – Measure – Analyse – Improve – Control).

This gives you a number of advantages.

Trainees learn a project methodology that they can apply in projects large and small.

It has a number of benefits.

It emphasizes basing decisions on data, a core principle in both Lean Six Sigma and ISO Quality Management Systems.

It emphasizes making improvement sustainable, as in the Control phase in a Lean Six Sigma project.

Everyone learns a common language of improvement.

The training establishes a shared way of speaking about improvement and improvement projects that is understood by all management and staff. This helps you build a common culture of continuous improvement and encourages people to be involved.

Our training programs link management and staff in a strategy to develop a continuous improvement culture.

Successfully establishing a culture of sustainable continuous improvement involves people at all levels of the organisation. We prefer it when managers are involved. It promotes a sense of community and means that everyone absorbs a common language for improvement.

Project examples – Re-organising paperwork in an import / export process reduced working capital by $500,000; 50% improvement in productivity of a bottling line; Improved reliability in an inspection process created potential savings of $1m+.

See Pathways to Sustainable Continuous Improvement.

We provide advanced statistical and quality training for managers and leaders that builds on the training to develop competence to carry out major improvements

Lean Sigma Institute principals have been providing advanced training in Lean Six Sigma at Green and Black Belt levels for 10 years. We also offer services in statistical consulting, and Black Belt for hire to help deal with problems where especially advanced knowledge and skills are needed.

As stated above, we also integrate advanced training in Lean Six Sigma to the managers and leaders of your organisation with the national certificate training programs for staff.

Our principals are all experienced in quality management and are certified quality management systems auditors with experience in designing and building these systems for small and large companies.

We assist you in building an improvement infra-structure to manage your journey to world class performance

Lean Sigma Institute has experience from world’s best companies such as Dow Chemical, in establishing the infrastructure for identifying and managing improvement across the business.

Continuous improvement needs to be integrated into an organisation’s systems and planning structures so that it becomes part of the way the company functions, day to day. Continuous improvement should have targets and goals set for it just like any other aspect of the business. In a healthy organisation, there will always be more ideas than the organisation can follow up at one time. This means that structures are needed for choosing which ideas to focus on that will be most beneficial and support the overall strategy. Building effective systems and procedures for this should not be left to chance but be planned and be adapted to the organisation’s situation.

Our approach to training and developing a continuous improvement culture is based on the latest research.

The principals in Lean Sigma are involved in research at the highest level, in the how to apply Lean Six Sigma in organisations and in how to train people in it. We use leading edge training material. Together they have published several books and papers in management systems and continuous improvement. See profiles

Contact Lean Sigma Insitute for a free discussion


Companies We Have Worked For

Energy & Utilities

  • Jemena
  • Shell Lubricants (Australia)
  • ActewAGL – Water Div.
  • Mascot International
  • Brisbane Water

Public Sector

  • Attorney General’s Department
  • Logan City Council
  • Veteran's Affairs

Pharmaceuticals & Food

  • THINK Pharmacies
  • MPS
  • Heinz 
  • Scotchman’s Hill Winery
  • Edlyn Foods
  • Davies Bakery
  • Fosters

Auto Industry

  • PPG
  • Air Radiators
  • Volvo Trucks
  • AA Gaskets
  • Sneddon & Kingston Plastics
  • Dolphin Products
  • Melba Industries
  • Hook Plastics
  • FTP
  • PRP Industries
  • Purgon Engineering

Metals Industry

  • Alcoa
  • One Steel
  • Smorgon Steel Sheet Metal Supplies
  • Fielders
  • Thornton Engineering
  • NDA
  • Atex Steel
  • Britex
  • Nida Engineering
  • Bradken
  • LaserPlus


  • EML
  • Bioskills
  • Southern Dental Industries (SDI)


  • Kangan Batman TAFE
  • Gordon Institute of TAFE
  • Swinburn TAFE
  • RMIT University
  • Monash University
  • Northern Territory University
  • Skillup Australia
  • ITS

IT& Communications

  • IBM
  • InfoTrak

Project / Engineering

  • ICT
  • Centreline Automation
  • Pinches Industries
  • Magnetic Autocontrol


  • Computershare
  • Calliden Insurance
  • Banking and Financial Services Ombudsman
  • Cuscal
  • ESSSuper


  • Australia Post
  • Smartfleet
  • Ilford Imaging
  • RACV
  • BAE Systems
  • Yardmark
  • Dreamhaven Glass
  • Hilustre
  • Multicoat
  • Wyncorp
  • Geelong Galvanising


  • Dow Chemicals
  • 3M
  • PPG
  • LyondellBasell Australia (Polypropylene)
  • CIBA Specialty Chemicals
  • M Brobribb (Battery Chargers & CP Equipment)
  • Godfrey Hirst (Carpets)
  • Unique Modular Buildings
  • Kelly & Windsor
  • IXL
  • Australian Vinyls
  • Wentworth Furniture
  • Paton Industries
  • Nicolas Dattner Furniture
  • SNF
  • CMTP
  • GlassMetal Industries
  • Megabolt
  • Swade-SIR (Machinery)
  • Burn Brite Lights
  • Draffin Engineering
  • Marshall Pines
  • RAPP Australia
  • Care Essentials
  • EMU Boots
  • Worthington Industries
  • William Brooks Printing
  • Ardex Australia
  • Windsor Caravans
  • Ormiston Rubber
  • Altro Engineering
  • Kinetic Engineering
  • Heldon Products
  • Enzie Stairs

Roger Hilton

Dr Roger Hilton Lean Sigma Institute - Lean Six Sigma Training

Email Dr. Roger Hilton or connect with Roger on LinkedIn

Roger is a highly qualified and experienced senior quality and risk management professional with extensive and broad-based experience in manufacturing, commercial services, management and education.

His background in the application of various quality improvement methodologies including Lean Six Sigma, business re-engineering and total quality management to make significant gains for organizations is complimented well with his academic and empirical research experience in these same methodologies.

He is a results driven professional with strong influencing, coaching, training and organizational change management abilities.

Roger has held a range of corporate management roles in manufacturing, and commercial service organisations including PPG Industries Australia, ICI Australia, Dulux and Sedgwick James Insurance Brokers and Risk Management Consultants and education roles at Swinburne and Monash Universities.

Roger has also been involved in coaching and mentoring of others in personal growth work including facilitating a men's group in Melbourne.

Roger has project managed many large improvement projects including

  • Strategic skills training and managing improvement projects involving 600 personnel from a large business services organisation over 14 months
  • Business improvement projects across a number of industry sectors resulting in significant dollar savings and other performance impacts like customer and employee satisfaction


  • Doctor of Business Administration, Monash University, Vic.
  • Masters of Science in Applied Statistics, Melbourne University, Vic.
  • Bachelor of Applied Science - Operations Research & Econometrics, RMIT University
  • Lean Six Sigma Master Black Belt
  • Qualified Systems auditor for TS16949, ISO9001/2000 and ISO14000
  • Chartered Statistician and Fellow – Royal Statistical Society UK
  • Certificate IV in Training & Assessment, MCI
  • Certificate IV in Competetive Manufacturing, Swinburne University of Technology

Steve J Perera

Steve J Perera Lean Sigma Institute - Lean Sigma Institute Certified Yellow Belt

Email Steve J Perera or connect with Steve on LinkedIn

Senior Executive of diverse, commercial experience; who rapidly established sound commercial objectives, with clear and measurable business outcomes. A skilled strategist in dealing with stakeholders and clients, providing insightful leadership that has enabled rapid growth of businesses with P&L responsibility.

An enunciator of new business ventures embedding overseas expertise into the Australian landscape covering political, economic and legal frameworks for a seamless transition into mainstream business and unstructured environments.


  • Lean Sigma Institute Certified Yellow Belt (2015)
  • Strategy Management Institute Certified Strategy Practitioner (2012)
  • The Open Group Architecture Framework Certified Business Architect (2010)
  • Hewlett Packard Certified Demand & Portfolio Management (2007)
  • University of Edinburgh Bachelor of Business, Economics (1986)
  • Goulburn Valley College Advance Cert. of Business Applications (1981)



  • Company set-up and Branding; Policy Governance and JV Partnerships
  • Business Strategy, Planning & Execution
  • Big Data Analytics, Business Frameworks and Process Optimisation
  • Talent Management; Knowledge and Workforce Optimisation
  • Stakeholder and Vendor Management; Alliances and Partnerships
  • Business Mentor and Coach, Change and Culture Management

Global Success

  • Sri Lanka: Joint Venture; Visited Informatics in Colombo to set-up company structure with key negotiations at board level for management and day-to-day operations.
  • China: Economic Summit; Visited CEIA in Beijing (local government body) to negotiate for an international economic and engineering symposium pioneered by CEDA.
  • Indonesia: Strategic Alliance; Visited Jakarta to set-up alliance with Satyam in India and PT. NVPD Soedarpo Corporation for major technology Y2K projects.
  • Japan, China and Germany: Trade Missions Apr 2006, Sep 2006 and Mar 2007; Set-up of Regni Trade Networks and Reseller Channels.
  • Italy: Visited AME in Florence to establish Reseller Channels and Trade.
  • Russian Federation: Met with Tradition Group to establish Trade and Reseller./li>

Terry Brookshaw

Terry Brookshaw - Lean Sigma Institute

Email Terry Brookshaw or connect with Terry on LinkedIn

Terry is a high achiever with exceptional knowledge and development of excellence in business practices and work processes, quality continuous improvement methodologies, procurement, international operations and learning strategies.

Terry has wide experience in mentoring, coaching and consulting with executives, management teams and project leaders on Lean Six Sigma, operational change initiatives, strategic sourcing, supplier relationship management, customer service, sales, logistics, manufacturing and quality management and statistics.

Terry held a range of corporate roles with Dow Chemical in Australia and internationally.  Until 2009 he was a Master Black Belt at their HQ in Michigan, USA, where among other things he implemented a global procurement excellence framework, coached 200+ project leaders, other Master Black Belts, and developed their global structure for Quality and continual improvement.

Terry is enthusiastic and energetic with high work ethic and personal integrity.


  • PhD candidate and Master Degree of Business, Monash University, Vic.
  • Lean Six Sigma Certified Master Black Belt, Dow Chemical (2000)
  • Lead Quality Auditor (1994-2009)

Martin Gibson

Contact Lean Sigma Insitute

Martin is passionate about holistic improvement and has been leading cross-functional process improvement teams for over 25 years in automotive, electronics, whisky, nuclear power, aerospace, medical devices and IT sectors.

He is experienced in improvement of all end-to-end processes: R&D, new product development, manufacturing, supply chain and other essential functions (finance, HR, sales and marketing, legal).

He is a Chartered Statistician and Chartered Scientist and has worked for brand name companies in various leadership roles and at board level in the UK and EMEA.


  • Systems Thinking
  • Process Excellence
  • 4th Generation Management
  • Policy Deployment
  • Statistical Thinking
  • Lean Six Sigma
  • New Leadership Competencies
  • Advanced Quality Planning
  • New Product Development
  • Supplier Development
  • Development and delivery of Continuous Improvement Training Programmes.

David Mallard - Associate

David Mallard - Lean Sigma Institute

Contact Lean Sigma Insitute

David is a uniquely qualified management consultant, adviser, trainer and executive coach with more than 25 years’ experience in corporate governance, risk management, ethics and business process design and assurance.

He is a former long-term Chief Audit Executive of Australia’s most respected company where he transformed the internal audit service into a strategically relevant value adding team of trusted advisors for the business. David displays exceptional communication and leadership skills and has significant insight into human behaviour and personal mastery, gained both as a people leader and developer in the workplace and as a long term Men’s Program leader, executive coach and mentor.

He has a unique education profile which includes a Master’s Degree in Technology and an Accounting degree, he is certified in Neuro Linguistic Programming and Breathwork, is a graduate of the Australian Institute of Company Directors, a Fellow of CPA Australia and a Certified Information System Auditor. David uses his diverse capability set to bring great insight into his management consulting assignments and in delivering outcomes for his clients.

Project Health Checks:  The Project Health Check approach delivers targeted feedback and advice and a rapid diagnosis of the relative 'health' of your strategic project execution activities. Our proven Project Health Check methodology works by allowing you to validate your projects vital signs to ensure that you have a current view of your projects key performance indicators.  A key outcome is summary of stakeholder engagement/confidence levels enabling timely and effective course correction (where necessary) enhancing confidence and maximising your success profile.

David Scott

David Scott - Lean Sigma Institute

Member of the Lean Sigma Institute Advisory Board.

David has over 20 years experience in organisational development and business improvement, half of that in Sweden before moving to Australia.  He sees the customer interface as a critical starting point for improvement, but that only by considering the needs of all stakeholders, including suppliers, owners and employees as well as customers, can an organisation achieve its true potential. 

David has a passion for improvement that focuses the organisation on the need to develop customer oriented processes, systems and culture.  Obstacles to this, in the organisational culture, its structure, systems and capabilities need to be identified, managed, minimised and, where possible, removed.  

From the beginning of his career, David has been involved in education and training with a strong belief in its power to change individuals and organisations when structured, focused and supported in appropriate ways. 

He is the co-author of two books on improvement technologies and management systems - The QS-9000 Continuous Improvement Handbook and QS-9000 A Practical Self-Help Guide: Experiences of Australian Companies, and lectures at post-graduate university level at RMIT, in Organisational Change and Organisational Interfaces.

He has experience in a wide range of industries including engineering, construction and printing, as well as other manufacturing and service industries.


  • M.B.A. with High Distinction, University of Uppsala, Sweden
  • National and Business Economics and Statistics, University of Stockholm, Sweden
  • B.A. (Honors) in History and Politics, Trinity College, Dublin University, Ireland
  • Lean Six Sigma Black Belt, Certified RABQSA


MPS is a Lean Sigma Institute Client

MPS is a Lean Sigma Institute Client


Jemena is a Lean Sigma Institute Client

Jemena is a Lean Sigma Institute Client


IBM is a Lean Sigma Institute Client

IBM is a Lean Sigma Institute Client


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Contact Lean Sigma Insitute for a free discussion and details of our Professional Development Programmes.